In this week’s episode, Phi and Clare discuss what to do when you have an SOS situation in the clinic:

• where to start if a patient come into the clinic in a state of shock

• what they would do before needling in order to help the patient-practitioner interaction to settle and for the patient to be ok with needles

• ways in which you can clear the space energetically in the clinic

This episode changed at the last minute, originally we were going to record a different episode, but after having a full SOS morning in clinic, we decided to talk about this instead. We hope you enjoy our conversation, and would love to hear your ideas on how you go about addressing these moments of crisis in your clinic. You can leave comments on our Facebook page.

In this week’s episode, we talk with Caleb Mortensen about under-utilised moxa moments. We discuss the intrinsic nature of moxa, and less commonly used ways of using moxa for patterns of presentation: using moxa for treating yin deficiency, or for expelling heat.

In this week’s episode, Phi interviews Clare on introducing new patients to treatment plans, and how to manage expectation of results. They discuss verbal versus written plans, timeframes, rebooking and assessing progress. There are so many different ways we as practitioners tackle this aspect of clinical practice. We would love to hear from you about what has worked for you, and perhaps what hasn’t worked for you.

What is it to feel the pulse without assumption?  What are the qualities that we dread seeing in a patient’s tongue? How quickly do we see changes in pulse qualities and tongue features? This week we invited Chamundi Pheonix to discuss with us some of the nuances and quirks we have discovered in our 15 years of pulse and tongue diagnosis.

How do you respond when a patient asks you “How does acupuncture work?”, “What do the needles do?”. How do you describe stagnation? Qi, yin, yang, damp, wind, dryness? Phiona and Clare explore this topic in this week’s episode of Heavenly Qi podcast.

“Lived experience is palpable”. This statement plays itself out for us within the clinical setting every day and we discuss this in depth in this episode with our guest Dr Peter Ferrigno. We explore the patient-practitioner interaction, and how that occurs through palpation as well as through feeling without touching.